Nigeria Customs Unveils Indigenous Software to Address Cargo Clearance Glitches and Boost Revenue

By DAYO ADESULU

Following repeated failures of foreign technology, Nigeria Customs Service launches ‘B’Odogwu’ to modernize cargo clearance and streamline operations at seaports.

The Nigeria Customs Service (NCS) has introduced an indigenous software, ‘B’Odogwu’, to address long-standing issues of cargo clearance delays caused by foreign technology failures at the country’s ports. The Comptroller General of Customs, Adewale Adeniyi, revealed this during an inspection of the Ports & Terminal Multipurpose Limited (PTML) at Tincan Island, Lagos, on Wednesday.

The move comes after years of technological glitches from foreign service providers, leading to costly disruptions in the clearance process and contributing to significant revenue losses for the nation.

Foreign Technology Failures and Revenue Loss

Adeniyi stated that the NCS had experienced frequent server downtimes and delays in handovers by foreign software providers, which hampered port operations and affected Nigeria’s revenue collection. Despite extending contracts for these providers, they failed to deliver on their commitments.

“Foreign systems have failed Nigeria. The number of times they’ve been down exceeds the times they’ve been operational,” Adeniyi lamented, adding that the new software was created to ensure Nigeria’s independence from unreliable foreign systems.

Enhancing Efficiency and Business Operations

The B’Odogwu software was developed to modernize the customs clearance process, reduce delays, and improve the overall ease of doing business in the country. Adeniyi explained that the platform will streamline business processes, allow for customized integration, and enhance the decision-making capabilities of the NCS.

The new system also aligns with the NCS’s broader goals of integrating artificial intelligence and mixed reality technologies into customs operations, as part of their commitment to building resilient and efficient borders.

Improved Infrastructure and Stakeholder Support

As part of the transition, PTML has upgraded its network infrastructure to meet the demands of modern trade, which Adeniyi highlighted as necessary due to the increasing complexities of trade declarations. He also announced the launch of an automated verification platform for agents, which will simplify the process of obtaining licenses and permits.

Acknowledging the potential challenges during the rollout of B’Odogwu, Adeniyi assured stakeholders that a technical support team would be available to address any issues and ensure a smooth transition to the new system.

With the launch of B’Odogwu, the NCS aims to put an end to the delays caused by foreign technology failures, enhance Nigeria’s customs operations, and recover lost revenue, thereby improving the efficiency of the nation’s ports.