Sterling Bank Unveils AlwaysOn Feature to Offer Customers Up to ₦1 Million Monthly Relief

By DAMILOLA ADESULU
Sterling Bank AlwaysOn Feature Redefines Financial Freedom for Nigerians
In a bold move to reshape the Nigerian banking experience, Sterling Bank has officially launched the Sterling Bank AlwaysOn feature—a groundbreaking offering on its OneBank platform. This initiative will grant eligible users access to up to ₦1 million monthly, even when their account balances are running low.
The announcement was made on Workers’ Day, May 1, 2025, signalling the bank’s continued dedication to financially empowering Nigerians. This exclusive feature is not just a product; it is a movement that seeks to remove barriers and encourage bold decision-making, especially during financially uncertain times.
Sterling Bank AlwaysOn: Access to Instant Relief Without Traditional Credit Hurdles
The Sterling Bank AlwaysOn feature is designed as an invitation-only benefit for users who have maintained an active OneBank account over a period. Customers will be able to pay bills, handle emergencies, or carry out financial transactions without the typical delays or cumbersome processes often associated with traditional credit systems.
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According to Sterling Bank’s Chief Executive Officer, Abubakar Suleiman, the feature represents more than access to money.
“This is not just about funds,” Suleiman stated. “It’s about freedom and dignity. It’s about backing our customers with the trust and tools to act boldly when life demands it.”
He went on to say that AlwaysOn reflects a broader strategic vision to offer a financial ecosystem built for people who are driven by ambition, urgency, and resilience.
Sterling Bank: A Natural Progression of Sterling’s People-First Banking Philosophy
The launch of the Sterling Bank AlwaysOn feature continues a consistent pattern of impactful, customer-focused innovations. In April 2025, Sterling made headlines with its Zero Transfer Fees initiative, a decision that returned an estimated ₦13 billion to Nigerians by eliminating all transfer charges on the OneBank platform.
Additionally, the Free Bus Ride initiative provided critical transportation support to Nigerians at a time of economic strain. These efforts are not isolated events but part of Sterling’s broader strategy to create a fairer and more responsive banking environment.
Obinna Ukachukwu, Growth Executive for Retail and Consumer Banking, emphasized this ethos:
“We’re not the kind of bank that stands on the sidelines while Nigerians hustle,” Ukachukwu said. “We removed the fees that slowed them down. Now we’re giving Nigerians the financial freedom to seize opportunities when they show up. We’re on the pitch with them.”
Sterling Bank AlwaysOn: Powered by Indigenous Technology: SeaBaas Core Banking Platform
The successful roll-out of these customer-centric features, including the Sterling Bank AlwaysOn feature, is made possible by SeaBaas, Nigeria’s first homegrown core banking system. SeaBaas empowers Sterling Bank to innovate quickly, respond to customer needs effectively, and offer scalable digital banking services tailored to the local market.
This seamless integration of technology and financial services has allowed the bank to maintain agility and responsiveness—qualities increasingly demanded by Nigeria’s youthful, tech-savvy population.
National Support and Recognition
Sterling Bank’s efforts have drawn commendation from prominent figures across different sectors. Influencers, financial experts, and social commentators have praised the bank’s progressive approach to banking and its emphasis on empowering everyday Nigerians.
The introduction of AlwaysOn is expected to inspire other institutions to rethink traditional models and adopt more inclusive, customer-first strategies.
How to Join the AlwaysOn Waitlist
Sterling Bank encourages Nigerians to prepare for the rollout of AlwaysOn later this month. Interested customers can register to join the waitlist for a chance to benefit from up to ₦1 million in monthly relief funds. The feature will be accessible through the OneBank app and is designed for ease of use with instant activation for eligible users.
Conclusion: Sterling Bank Champions a New Era in Nigerian Banking
With the unveiling of the Sterling Bank AlwaysOn feature, Sterling has once again proven its position as a leader in financial innovation and social impact. By aligning its services with the needs of everyday Nigerians, the bank is not only transforming banking—it is also empowering individuals to pursue bold dreams without fear of financial limitation.
As Sterling continues to challenge the norms of the financial services industry, Nigerians can look forward to more groundbreaking initiatives that prioritize accessibility, dignity, and financial autonomy.
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